Ushop Customer Program

Customer Loyalty Program

Ushop by HUL is a one of its kind shopper facing app that allows users to experience the walk-in shopping journey with a digital twist thereby engaging with them in a unique way. Ushop by HUL runs loyalty-based programs for its shoppers allowing them to earn and burn points to save big-time on their daily purchases, all while having a seamless shopping experience.

Client
  • Hindustan Unilever Limited
Service
  • UX Research
  • UX UI Design
Product
  • Webapp design
Geography
  • India

Challenges

01

Researching which brand/product options are more affordable/ durable takes time. We needed to incorporate this feature in the web design.

02

The entire application system had to be designed through the end-user perspective to make it more user friendly, keeping in mind the various user needs.

Research

Our research found out that users needed transparency to pricing, offers, schemes and empower the merchant through direct engagement. We worked to make this webapp the most convenient option for the user for better reach and acceptance.

Up Next

Let’s work together

Tell us everything about your product or venture. Fill out the form, or if you prefer send us an email.

Success! You've done it.
Invalid Name.
Success! You've done it.
Invalid Email Address.
Success! You've done it.
Invalid Mobile No.
Success! You've done it.
No, you missed this one.

Let’s work together

Tell us everything about your product or venture. Fill out the form, or if you prefer send us an email.

Success! You've done it.
Success! You've done it.
Success! You've done it.
Success! You've done it.
No, you missed this one.