Section 43A Of The Information Technology Act, 2000
Regulation 4 Of The Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Information) Rules, 2011 (The “SPI Rules”) And
Regulation 3 Of The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
“Personal information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such a natural person. Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as sensitive personal data or information.
The SPI rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:
Financial Information Such As Bank Accounts, Credit And Debit Card Details Or Other Payment Instrument Details
Physical, Physiological And Mental Health Condition
Medical Records And History
Information Received By Body Corporate Under Lawful Contract Or Otherwise
Visitor Details As Provided At The Time Of Registration Or Thereafter And
Call Data Records.
Information is collected by the details provided by User and the data collected by the usage of the services. Details provided by User shall include Personal Information like name, address (residential or email), contact number and other such data that is required for efficient use of the services provided by the company. In general, the user can browse the Website without revealing any Personal Information. Although once Personal Information is provided, the identity of the User is not anonymous anymore. Where possible, we indicate which fields are required and which fields are optional. Our User always has the option of not providing Information by choosing not to use a particular service or feature. Other Information collected includes device information i.e. from which device is the services being used. This shall include the hardware model, operating system, unique identification number associated with the device etc.
The Information collected is constantly used to provide personally relevant features and improve the services for our Users. It is also used for the purpose of analytics, registration, authentication, contacting the user, remarketing and behavioural targeting. Additionally with such pool of information, it is easier for us to understand the current trends in the market, screening potential fraud and risk, according to which we cater our services. Such information helps us to come with content that provides a better user experience, thereby creating better satisfaction and increasing the user base of our Website. User discretion is asked before using such information for any other purposes than those set out in this Policy. Although the information which is shared by the User themselves through us shall not be considered as making private information public.
1.We may disclose your personal data in good faith when necessary :
To comply with our legal obligations
To protect and defend the rights or property of our company.
To prevent, detect, mitigate or investigate possible wrongdoing in connection with the service.
To protect against legal liability.
3.We may employ third party companies and individuals to facilitate our service (service providers), to provide the service on our behalf, to perform service-related services or to assist us in analysing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
In order to secure the information provided to us by our users, we review the processing and storage practices along with the information collected to guard against unauthorized access into the data collected in our systems. Furthermore, user information is protected by subjecting our Employees and Agents who process such information to strict confidentiality, where if they fail to comply with it, such non-compliance shall lead to heavy penalties or legal proceedings, depending upon the gravity of the situation, however no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute immunity.
Your Personal Information may be used by us for the purpose of sending you targeted advertisements or marketing communications. You may opt-out of these services at any time. Our website also uses your data to enhance customer service and improve your experience. However we provide all our users with the opportunity to opt-out of receiving promotional, marketing-related communications from us in general, after setting up an account. User may remove their personal information by unsubscribing or deleting their account from our Website.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
If you have any grievances as to the usage of any of your personal information or any other privacy concerns, you can contact the Grievance Officer, whose details are provided hereunder:
Name :   Rahul Singh
Email :   email@example.com
Address :   2577, 13th Cross, 27th Main Rd Sector-1, HSR Layout Bengaluru, India
Phone :   98116 05039
We request you to please provide the following information in your complaint
Identification of the information provided by you.
Clear statement as to whether the information is personal information or sensitive personal information.
Your address, telephone number or e-mail address.
A statement that you have a good-faith belief that use of the information has been processed incorrectly or disclosed without authorization, as the case may be.
Medical Records And History
A statement, under penalty of perjury, that the information in the notice is accurate, and that you are authorized to act on behalf of the owner of the right that is allegedly infringed.
The Company may reach out to you to confirm or discuss certain details about your complaint and issues raised.
The Company shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
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